In his talk at the Gel conference in 2006 , Seth Godin explained the 7 reasons why things are broken, and how to fix them.
He begins off by asking the simple question… “ What does it mean to be broken? “
He goes further on to explain “ …First of all… If I think it’s broken, then Its broken … now you get to say the same thing – If you think it’s broken? its broken! …”
This is a really interesting talk – not necessarily because of the pedigree of the speaker, but if you watch it, you might actually realize that you have that “Hidden potential” to make things unbroken, and probably benefit from it.